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FAQ
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1. What is CineTools really for?Film production is over 120 years old. And while technology has evolved, the structure of a shoot — the crew, the planning, the budgeting — is still based on the same foundations. Yet, most producers still rebuild everything from scratch. CineTools exists to make your life easier. Whether you’re an experienced line producer or just starting out, our tools help you save time, reduce errors, and avoid burnout. They're not systems, they're not locked platforms — they're simple, editable, intelligent templates, built with clarity and design thinking. They exist to bring logic, flow, and visual sanity to the madness of production.
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2. Who is behind CineTools?CineTools is built by a highly diverse team of professionals from across the Americas. We are dozens of producers, coordinators, and executives who’ve spent decades building systems — not for theory, but for real life. We have experience in all americas countrys. Booth in advertising and content. We come from: – Indie films with no budget – Run-and-gun TV documentaries – High-end commercials – Large-scale reality shows – International co-productions – Oscar-qualified features – Award-winning global campaigns Our tools reflect what works in the real world. Every redundancy, every formula, every extra field — it’s all intentional. It’s not about complexity, it’s about avoiding mistakes. When you buy a tool from CineTools, you’re not buying a file. You’re buying a distilled layer of collective experience — from people who’ve been through it all. You’ll feel the difference the moment you open your first template.
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3. Who are CineTools products for?Our tools are designed for: – Line Producers – Executive Producers – Directors of Production – In-House Production Coordinators – TV Network Executives – Budgeting Analysts – Department Heads – Fixers and Field Producers – Indie Filmmakers – Agency Producers – Production Company Owners – Branded Content Creators – Film School Teachers and Students – 1st ADs, 2nd ADs, Coordinators and Wranglers – Documentary and Reality Show Teams – Anyone organizing, quoting, managing, or delivering a production
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4. In which languages are CineTools products available?All tools are natively built in English, Spanish, and Portuguese. When you buy a CineTools product, you receive access to all three versions, always. They’re not translations — they’re parallel documents created with full linguistic and cultural usability in mind.
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5. Where are CineTools products used?Our templates are built for the Americas, with native compatibility for workflows in: – Uruguay – Argentina – Chile – Peru – Colombia – Mexico – United States – Canada We also proudly serve clients from across Europe — especially Spain, Portugal, and the UK — and anyone worldwide looking for intelligent, adaptable tools.
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6. Are these tools customizable?Yes. You can adapt all spreadsheets and PDFs to your needs: – Currencies – Branding – Layouts – Crew structures – Reporting formats Each template also includes space for your company logo in strategic, high-visibility areas.
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7. Do the tools come with instructions?Yes. Every product includes a complete PDF manual, also in three languages. These guides are clear, simple, and often bring perspective by comparing approaches. Sometimes the information may feel obvious — but when explained by someone else, it finally clicks. That’s part of the magic.
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8. Do I need technical skills to use the templates?Not really. Most products are in Google Sheets. If you know how to enter data and edit a cell, you’re good to go. Some basic formula knowledge helps, but everything is intuitive and learnable by doing. There’s nothing complex, nothing locked.
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9. Is my purchase private?Absolutely. Your access is confidential, secure, and anonymous. We never publish buyer names, usage, or affiliations. CineTools is a tool for professionals — no one needs to know you bought help. It’s normal to feel overwhelmed. This platform exists to solve that quietly and efficiently.
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10. How do I contact CineTools?Our only official support channel is: 📩 help@cinetools.store We respond in 1–2 business days.
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11. What is the CineTools Subscription Area?In addition to one-time purchases, CineTools offers a members-only area: – A growing library of live, updated documents – Workflow guides and advanced layouts – Exclusive early-access content – Real-time optimizations and beta tools It’s a smart hub for professionals who want to keep improving.
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12. Do you offer templates for Movie Magic and Showbiz?Yes. We offer professional templates built to be compatible with: – Movie Magic Budgeting – Showbiz Budgeting – Spreadsheet-based accounting, PO, and wrap systems Used and tested across international deliveries, including for networks and platforms.
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13. What payment options are available?– Credit Card via our website (up to 3 installments in Brazil) – PIX (Brazil only) via direct checkout – Gumroad, our official marketplace — ideal for international buyers or those who prefer external checkout environments No matter where you buy, you get the same files, in all three languages, with instant access and receipts.
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14. Are CineTools prices global?Yes. We believe good tools should be accessible. Our pricing works for any currency, and we do not inflate prices for specific regions. You pay one fair price — whether in BRL, USD, MXN, or EUR. And you always get the full tri-lingual package, no exceptions.
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15. Can I share the files with others?No. Each purchase grants a single-user license. All templates include invisible trace markers that flag suspicious usage across devices or teams. Unauthorized sharing may result in legal action. Need a team license? Just write to us — we make it easy.
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16. Are the templates editable?Yes. They’re made to be tweaked, reformatted, resized, and rebranded. Nothing is locked, and nothing limits your creativity.
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17. Do you offer refunds?Due to the nature of downloadable content, all sales are final. But if you have any issues, we’ll solve them quickly — just reach out.
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Special DiscountsWe offer dedicated discounts to: – Black professionals – Trans and non-binary professionals – Indigenous filmmakers – Public university students and teachers – Community collectives and grassroots audiovisual initiatives To apply, write to: 📩 help@cinetools.store Include a short intro and proof of eligibility.
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